Shape Life has duties under the Financial Markets Conduct Act 2013 relating to the way that I give advice.
We are required to:
Shape Life Brokers does not charge fees, expenses or any other amount for the financial advice provided to its clients.
If you purchase a product through us and cancel it within 24 months, and the product provider requires us to payback the commission received, then we reserve the right to charge you a cancellation fee equivalent to a reasonable value of the work we have performed in providing that advice. An indication of such a cancellation fee amount will be advised at the time your policy is issued to you.
Shape Life Brokers receives commissions from the providers on whose products we recommend and you take out. The amount of commission is based on the premium you pay. More details are given in our Statement of Advice at the time our advice is given.
From time to time, providers may also reward us for business we provide to them, such as event tickets or other small items.
All our financial adviser undergo training on how to manage conflicts of interest.
To ensure that our financial adviser prioritise the client’s interest above their own, we follow an advice procedure that ensures recommendations are made based on the client’s objectives, needs and circumstances
The Privacy Act 1993 gives you the right to request access to and correction of, your personal information.
Information provided by you and/or any authorised agent will be used by me and any members of my staff for the purpose of providing advice to you. It may also be used by any:
The information will be safely stored at our offices and on our internal systems.